Operations Director

Entreprise: Management Sciences for Health (MSH)

Type de contrat de travail:
Temps plein

Secteur d'activité:
Organisations Internationales

Localisation: Port-au-Prince, Haiti

Date d'embauche: 3 novembre 2013

Publiée le: Oct 03, 2013


Operations Director at Management Sciences for Health (MSH)

Description du poste:

The Operations Director leads and manages the Country Operating Management Unit (COMU) overseeing all operational and administrative services for the portfolio of MSH projects in Haiti. S/he ensures that MSH Haiti operates as a cohesive, neutral, functional unit that provides high-quality, responsive, timely and cost effective services to projects within the framework of local laws, MSH policies and standard operating procedures, and donor requirements. S/he is a member of the MSH Haiti Leadership Team and is expected to play an active role in assisting MSH develop a strong and strategic country presence.

The Operations Director has primary responsibility for ensuring that MSH operations in Haiti are functioning efficiently and effectively, and aligned to support attainment of project results and client expectations. S/he is the administrative supervisor of all Operations staff and oversees the following core systems:
1. Field accounting and cash management;
2. Human resource management and payment of payroll;
3. Management of local contract, consultant and vendor agreements;
4. Procurement and purchasing;
5. Travel, fleet management and logistics, security;
6. Facilities and communication services;
The position reports directly to the MSH Country Representative.

1. Collaborate with Project Directors to:
Ensure that MSH activities and management operations are implemented as per MSH Mission, values, policies and standard operating procedures, and local laws and regulations, and
Safeguard MSH’s reputation - financial, contractual, and political integrity.
2. Contribute to the development and execution of the MSH Country Strategic Roadmap (CSRM) and provide support to CSRM operational plans and budget development, execution and monitoring.
3. Develop and execute responsive and appropriate Operations management and operational systems in line with local laws and regulations, MSH policies and standard operating procedures, and donor requirements.
4. Lead and manage the Operations structure, aligning staffing, systems, work plans and budgets with country projects, and available resources to provide timely, cost effective, and high quality support and administrative services to all MSH country-based projects and activities.
5. Responsible for providing equitable, effective, timely, cost-effective, and responsive and high‐quality operations and administrative support to all MSH in-country projects within local laws and available resources, and in an environment with adequate internal controls,
adherence to contracts regulations, MSH policies and standard operating procedures.
6. Ensure timely submission of required administrative and financial reports to Project Directors and corporate Operations Office.
7. Provide administrative supervision to all Operations staff and is accountable for their performance management (including regular results, check-ins, formal appraisals, supportive supervision, rewards, training, coaching and career development support).
8. Coordinate execution of internal/external financial, operations and program reviews or audits, and ensures timely follow up to reviews or audits conclusions and recommendations.
9. Promote and facilitate development of staff and sustainable systems, and participate in international cross-fertilization and knowledge exchange among the Operations.
10. Contribute leadership and talents to business and resource development and strategic communication activities that contribute to the sustainability or expansion of MSH’s programs.

Qualifications requises:

1. Minimum of a Master’s degree in business administration, accounting or other relevant discipline or equivalent experience.
2. Minimum of 10 years, senior-level experience in similar position.
3. Significant experience in managing complex health or development programs in developing countries on a similar scale.
4. Significant operations and financial management experience in Haiti strongly preferred.
5. Experience managing significant USG-funded programs and comprehensive knowledge of applicable regulations and requirements. Demonstrated success and familiarity experience in Haiti is particularly relevant.
6. Demonstrated leadership and management skills; experience mentoring and supervising staff at all levels within the organization.
7. Strong leadership, analytical and organizational skills; demonstrated by ability to work both independently and within a team, assess priorities, and manage a variety of activities with attention to detail
8. Demonstrated experience building and maintaining partnerships with other projects, local organizations, host country governments, donors, and international agencies.
9. Excellent conceptualization, facilitation, and planning skills. Possess outstanding professional reputation and have strong demonstrated interpersonal, written, and oral presentation skills. Excellent demonstrated cross-cultural communication and active listening skills.
10. Fluency in English, French and Haitian Creole is required.

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